Process
From inquiry to invoice in six steps.
Every booking follows the same path. We don't skip steps even for repeat clients — that discipline is a big part of why the rebook rate stays where it is.
- 01
Inquiry
You send an outline — date, city, audience size, format. We respond within one business day, often same-day, with availability questions and a quick read on fit.
- 02
Discovery call (30 min)
We dig into the room: industry context, sponsor sensitivities, recent company news, content guardrails. This call is the most important step and we never skip it.
- 03
Recommendation
Two or three performers from our roster, each with a short rationale, recent video, fee range and date confirmation. Never more than three — choice paralysis is real.
- 04
Contract & rider
Plain-English contract, technical rider, COI, and W-9 sent within 48 hours of selection. Net-30 standard. ACH, wire or card.
- 05
Pre-event coordination
We coordinate directly with your A/V team and venue. The week of the event we run a 15-minute final check-in with you and the performer.
- 06
Day-of & follow-up
Backup performer named in the contract is on standby in the same time zone. After the event we send a post-mortem template and process invoicing within 5 business days.
What we never do
Send a quote without a discovery call. Add hidden travel fees after signature. Substitute performers without written approval.
What you can expect from us
Same-day acknowledgement. Written-down content guardrails. A real person on the phone, not a portal.
What we expect from clients
Honesty about the room, the budget and the deal-breakers. The earlier we know, the better the booking.